Terms and Conditions


This website is operated by Spun Candy Ltd (referred to as ‘we’/’us’/‘our’). As user of this Website (referred to as ‘you’/’your’) you agree to be bound by these Terms and Conditions, whether or not you make a purchase.

We may update these Terms and Conditions from time to time and your continued use of this website shall be deemed to be acceptance of such changes.

We provide this website on an “as is” and “as available’ basis without any representation or endorsement. This website may be modified or withdrawn temporarily or permanently with or without notice. We shall not be liable to you or to any third party for any modification, withdrawal, failure or suspension of all or part of this website.

Whilst we will use reasonable endeavors to keep this website and its server free of bugs, viruses, trojans and other malware we will not be responsible for the consequences of such malware being inadvertently downloaded to your computer equipment.

This website and its contents are the intellectual property of Spun Candy Ltd and are subject to copyright.

All terms are subject to UK law. These terms do not affect your statutory rights.


When you use our online checkout process you will have the opportunity to check your order and correct any errors before confirming the order.

On receipt of your order you will receive an automated email from the Spun Candy website and a proof of purchase receipt from PayPal. Once we have checked our ability to supply the goods you have ordered and your payment has been cleared we will send you a further acceptance email confirming the details of your order.

This acceptance by us of your order creates a sale and purchase contract between you and us. We may refuse to accept an order for any reason including, but not limited to, non-availability of the product or materials or inability to process your payment. All sales are subject to UK law.


Our prices are in pounds Sterling and include VAT at 20%. Packing and postage is calculated separately in the shopping basket.

Our VAT registration number is GB 162 6385 01.


All payments are taken via Paypal.

We undertake to comply with UK Data Protection legislation. We will not pass your details to any third party except as necessary to fulfill your order.


You may cancel any order made on this website by notifying us in writing to: enquiries@spun-candy.ae within 7 days of receiving our acceptance email. If the goods have not been dispatched we will cancel your order. If the goods have been dispatched you will receive an email authorising the return and providing you with a postage label to use when returning your parcel. A full refund will be made in both cases to the payment card used when placing your order within 30 days of the notification to cancel. Please note however that cancellations for bespoke orders are not permitted once the goods have been dispatched for delivery.


Spun Candy delivers to any destination. Delivery costs are calculated automatically on the website.

Orders are sent by a third party courier. We will not be liable for any loss caused to you by late delivery. We will send you a notice by email when the goods have been dispatched.

Standard delivery within the UK under 2kg is £5.20.


There may be occasions when you wish to return the goods. You must return the goods, unused and in their original packing, by recorded delivery within thirty working days of delivery. We will make the refund directly to the payment card used to place the original order within 30 days once we have inspected the returned item and are satisfied that it has been returned to us in the condition it was in when delivered to you.

If the goods arrive damaged or with defects, or, with the exception of bespoke order, not what you ordered, we will replace them free of charge or provide a full refund as appropriate within 30 days of receipt. We will also pay you the cost of the return postage.


All candy is handmade and therefore variations can often occur. Every effort will be made to complete the order in accordance with your instructions but we cannot provide a guarantee with regard to colours, textures, dimensions and shapes. Please be aware we do not use Pantone colours.

Our candy is made with natural flavourings which makes it so tasty.

If we design the candy or labels in accordance with your instruction We will own the copyright, design right and all other intellectual property rights including any drafts, drawings or illustrations. We therefore may reuse or sell the same designs or candy.


Please be aware that Our Candy may contain nut traces. If you have a nut allergy we advise you not to consume our candy. If you are providing our candy as a gift it is your responsibility to advise the recipient(s) of the same.


The trading address of Spun Candy Ltd is: 49 Bedford Street, Covent Garden, London WC2E 9HA. enquiries@spun-candy.ae


Spun Candy Ltd

Registered address: 49 Bedford Street, Covent Garden, London WC2E 9HA

Company Number: 08533444
VAT number: GB 162 6385 01


The following provisions set out our entire financial liability to you (including any liability for the acts or omissions of our employees and agents) in respect of:

any breach of these Terms and Conditions;
any use you make of the goods supplied; and
any representation, statement or tortious act or omission including negligence arising under or in connection with the sale and purchase of the goods.
All warranties, conditions and other terms implied by statute or common law (save for the conditions implied by Section 12 of the Sale of Goods Act 1979) are, to the fullest extent permitted by law, excluded from the Contract.
Nothing in these Terms and Conditions excludes or limits the liability of the Seller:
for death or personal injury caused by the Seller’s negligence;
for any matter which it would be illegal for the Seller to exclude or attempt to exclude its liability; or
for fraud or fraudulent misrepresentation.

Our total liability in contract, tort (including negligence or breach of statutory duty), misrepresentation, restitution or otherwise shall be limited to the price paid by you for the goods.

We shall not be liable for any pure economic loss, loss of profit, loss of business, depletion of goodwill or otherwise, in each case whether direct, indirect or consequential, or any claims for consequential compensation whatsoever (howsoever caused) which arise out of or in connection with the sale and purchase of the goods.

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